Texas Land Care
Texas Land Care is a large-scale construction company primarily offering exterior\landscape building projects.
Client Type / Industry
Construction
Agreement Type
MSA annual auto-renew
Relevance
Referral
Period of Performance
Ongoing since January 2024
Challenges & Objectives
• Frequent downtime impacting revenue • Security risk exposure (ransomware events, phishing scams) • Lack of visibility into IT performance and asset inventory • Slow response times from prior provider
Engagement Objectives:
• Stabilize core systems and achieve at least 99% uptime • Reduce critical incidents • Establish a secure, standardized workstation • Provide vCIO Guidance and a 12–month IT roadmap
Service Package Name:
• 24×7 Remote Monitoring and Management (servers, workstations, network devices) • Proactive Patch Management and System Maintenance (OS and approved applications) • Help Desk Support (hours, channels, response and resolution SLAs) • Endpoint Security Stack (EDR/AV, disk encryption, web filtering, email security) • Backup and Disaster Recovery (RPO/RTO targets, tested restore cadence) • Identity and Access Management (MFA, SSO, privileged access controls) • Cloud Services Management (Microsoft 365 / Google Workspace, collaboration tools) • Network Management (firewalls, switches, wireless, VPN) • Asset and License Management (hardware lifecycle, license compliance) • vCIO / Strategic Advisory (quarterly business reviews, IT roadmap, budgeting) • Internet-High Speed Business Dedicated Fiber Circuit • Project services (cloud migrations, office moves)
Delivery Approach & Methodology
Quantified Results & Performance Metrics
Testimonial
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